​Noiseless Life Preservation Group Ltd. (“NLPG”, “we”, “us”) is committed to protecting your privacy. This policy outlines how we collect, use, and store your personal data when you interact with our website or services.

 

1. WHO WE ARE

Noiseless Life Preservation Group Ltd. is the data controller responsible for your personal data. If you have questions about this policy, please contact:

 

Email: privacy@noiselesslifepreservationgroup.com

​

Mailing address:

Noiseless Life Preservation Group®

23 Shackleton Court

2 Maritime Quay

London E14 3QF

U.K.​

 

2. WHAT DATA WE COLLECT

We collect the following categories of data:

– Information you provide to us when placing an order, signing up for a newsletter, or contacting us. This may include your name, email address, shipping address, billing address, and phone number.

– Technical data such as IP address, browser type, time zone settings, and device information collected through cookies. This helps us improve website functionality and understand how visitors engage with our site.

We do not knowingly collect data from anyone under the age of 16.

 

3. HOW WE USE YOUR DATA

We use your personal data to:

– Process and fulfill your orders

– Communicate with you about your order or account

– Send occasional updates or newsletters (only if you’ve opted in)

– Improve our website and services

– Comply with legal and regulatory obligations

 

4. LEGAL BASES FOR PROCESSING

We process your data based on one or more of the following legal grounds:

– Performance of a contract (e.g. processing your purchase)

– Consent (e.g. for marketing emails)

– Legitimate interests (e.g. understanding usage trends to improve services)

– Compliance with legal obligations

​

5. DATA SHARING

We may share your data with trusted third-party service providers (e.g. payment processors, logistics partners, email services) to carry out services on our behalf. These providers are only permitted to process your data in accordance with our instructions.

We do not sell or rent your data to any third party.

​

6. INTERNATIONAL DATA TRANSFERS

Some of our service providers may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

 

7. DATA RETENTION

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. When no longer needed, your data will be securely deleted or anonymized.

 

8. YOUR RIGHTS

Under the GDPR, you have rights including:

– Access to the personal data we hold about you

– Correction of incorrect or outdated data

– Deletion of your data, under certain conditions

– Objection to or restriction of processing

– Data portability

– Withdrawal of consent (where processing is based on consent)

To exercise your rights, contact us at privacy@noiselesslife.com.

You have the right to lodge a complaint with the UK’s supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: https://ico.org.uk
Phone: +44 303 123 1113

 

9. COOKIES

We use cookies to improve your browsing experience and collect anonymous statistics about site usage. You can manage or disable cookies in your browser settings. 

 

10. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. The latest version will always be posted on our website.

​

Last updated: 01 January 2025